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other work stuff...

   Discussion: other work stuff...
Pacho · 20 years, 3 months ago
someone has to defend the customers, no?
nate... · 20 years, 3 months ago
you should NOT feel bad.

If he was demoted, it was definitely NOT for this one instance... its' clearly something that has happened before.

As someone who supervised reps and roamers (we called them resources), I can say that you absolutely did the right thing.

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